Leakage Night Team Leader - Two positions (North / East & South / West areas)

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• The Leakage Night Team Leader attracts an uplifted competitive salary, depending on experience of £38,679 - £48,349 plus 20% of annual pay as shift allowance payment. (Pending 4.5% increase from April 2025)
• A rolling working pattern of 3 weeks of nights and 1 week of days.
• A company car through company car lease scheme
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (Currently up to 10% company contribution, which will increase to 12% from April 2025)
• Development opportunities in line with the Leakage Team Leader progression plan
• 25 days annual leave plus bank holidays - plus an extra wellness day!
• Life assurance cover of 4 times pensionable salary
• A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: There are two Leakage Night Team Leader position available. The base location will be dependent on home location. There will be the opportunity to work in a hybrid capacity from home on occasion, but the role requires that the Team Leader works closely on site with the operational teams.

We have an exciting opportunity for a Leakage Night Team Leader to join the Water Distribution at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What is the purpose of the Leakage Night Team Leader role?

The Leakage Night Team Leader will manage and drive the performance of a team of Leakage Inspectors and Trainees who work three weeks of nights and one weeks of days. As part of the role, the Night Leakage Team Leader will be expected to work the same pattern as the Team members and spend a significant proportion of their time on site with their Team.

The Leakage Night Team Leader will be responsible for delivering leakage reductions in the most problematic and challenging DMA's across the region, predominantly through step testing and more complex leakage investigation activities. It will be the Leakage Night Team Leaders responsibility to coordinate the Teams activities and manage the outputs. This activity has a direct impact on reducing leak life and driving down leakage to achieve our challenging AMP8 targets.

The Leakage Night Team Leader will ensure Health, Safety and Wellbeing of all Team members is prioritised and supports the training and development of the Team through performance reviews and progression in role.

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Distribution are a key part of how we plan to meet the changing expectations of customers and regulators.

Where you fit in:

As our Leakage Night Team Leader, you will

• Performance manages a field-based team that operate predominantly at night to ensure they are working optimally and that leakage targets are being met.
• Deliver leakage reductions in problematic DMA's to meet leakage performance targets
• Work with Data Analysts to deliver accurate and efficient leakage detection.
• Within the Team, drive excellent standards and performance in health and safety, risk management and control of work and ensure compliance with the YW Safety Policy
• Support with the upskilling of the Team through progression planning and technical development
• Work closely with key stakeholders including, Engineers, Data Analysist and Leakage Analysts to effectively identify where to target resources for optimal leakage reduction.
• Have clear understanding of the financial implications, complexities and 3rd party consideration of all leakage related repair work.
• Build a strong relationship with our Service Partners, Field Teams and key stakeholders to ensure the safe and effective completion of repair and enabling work on the water distribution network.
• Assess and implement new technologies into standard business operations to improve the effectiveness of the Leakage Night Team
• Highlight and manage risks and ensure they are mitigated or escalated if required
• Manage incidents to minimise environmental and customer impact and restore services as quickly and effectively as possible
• Provide regular management reports on Team performance
• Undertake management intervention when performance is deviating from plan
• Carry out management and vehicle audits and the required frequency to ensure compliance with health and safety
• Create a safe and effective working environment in which everyone understands their role.
• Work a rolling pattern of three weeks of nights and one week of days

What skills & qualifications you will need:

• Experience of managing and developing a team
• Knowledge of water distribution network configuration and operation
• Understanding of Leakage and managing our underground leakage assets
• Recognisable skillset that is preferred within the water industry, its regulators bodies and/or experience within the utility sector
• Ability to lead and motivate field based operational roles
• Knowledge of leakage management tools and techniques
• Passion for delivering excellent service
• The ability and experience to communicate with key stakeholders at all levels within the organisation
• Ability to practically and pragmatically assess risks and benefits within your role
• Strong networking and influencing skills
• Excellent prioritisation skills and the ability to effectively manage your own and others' workloads.
• Commitment to delivering challenging performance targets safely and efficiently
• Full clean driving licence

You will also benefit from having:

• Good understanding of Water operational structures and processes
• Understanding of the regulatory requirements and measures for WASCs
• Understanding of the Water Act and the Competition Act
• Experience of setting up new functions and teams that covers process, systems and people

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

Do we sound like your cup of tea?

If you have the desired skills and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Closing Date - 19th March 2025

Interviews - week commencing 24th March 2025

Start Date - April 2025

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.