Smart Waste Networks Manager

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

•    We offer a competitive salary, depending on experience up to £60,000.

•    A company car cash allowance (£6,000).

•    Annual incentive related bonus (up to 10% of annual salary).

•    Private health care (self only).

•    Attractive pension scheme (up to 12% company contribution).

•    Life assurance cover of 4 times pensionable salary.

•    25 days annual leave plus bank holidays – plus an extra wellness day!

•    A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.

•    Retail savings scheme.

•    Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: This role will initially be based in Bradford but we’re moving our office to Leeds Valley Park in summer 2026, so you’ll be based there in the future.  We offer hybrid Working (two office a week – Bradford/Leeds) with travel across our network.

Work type: Permanent.  37 hours per week, Monday – Friday.

We have an exciting opportunity for a Smart Waste Networks Manager to join the Customer Field Services (CFS) at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do!

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.  CFS are a key part of how we plan to meet the changing expectations of customers and regulators.

The Smart Waste Networks Manager plays a crucial role in supporting the wider CFS team to identify and lead opportunities for improvement, whilst at the same time, supporting the development and rollout of strategic change that supports the day to day productivity and efficiency of the CFS department.

Where you fit in!

As our Smart Waste Networks Manager you will;

•    Ensures relevant stakeholders are identified and supports line managers with clear and effective communications about the device roll out.

•    Collaborates with the wider waste water team to explore opportunities for active catchment management.

•    Works with internal and external comms to explore opportunities for sharing delivery plans and opportunity for improvements.

•    Acts as the link from CFS into the Operational intelligence team to optimise operational demand and improvements.

•    Leads and supports colleagues across the company to maximise the implementation of successful change.

•    Work with commercial services to manage the AMP8 telemetry deployment contract and supplier.

•    Developing a maintenance strategy and programme to ensure effective device availability and data quality.

•    Explores opportunities for innovation and new techniques to further development a Waste Water smart network.

•    Driving customer improvements through process optimisation working with service optimisation teams.

What skills & qualifications you will need:

•    Experience in designing and delivering change.

•    Experience in field operations understanding the challenges faced in field based roles.

•    Excellent communication skills with the ability to engage and influence across business readiness teams e.g Business change, comms and learning, to plan and deliver the activities outlined in change impact assessments.

•    Broad understanding of sewer network systems and associated assets.

•    Broad understanding of telemetry devices, data capture and instal/deployment techniques.

•    Be an ambassador for change, encouraging senior stakeholders and frontline colleagues to adopt the change in a proactive and engaging way.

•    Recent experience of leading and managing operational teams within water / wastewater.

•    Strong knowledge and experience of business processes and system linked to day to day CFS operations as well as planning and scheduling and customer management practices.

•    Previous experience of managing change in a fast pace operational environment.

•    Ability to work in face paced delivery and able to manage multiple tasks effectively.

•    Proactive, self-motivated, organized and takes personal accountability.

•    Full UK driving license, role will be required to work at various locations across Yorkshire.

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

Do we sound like your cup of tea?

If you’ve got experience as a Smart Waste Networks Manager and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Closing date for this role is the 3rd May 2026.

No agencies please.