Hire Desk / Logistics Coordinator

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: 

• We offer a competitive salary, depending on experience, (5b): £26,058 - £32,067
• Annual incentive-related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (up to 12% company contribution) 
• Development opportunities in line with the Hire Desk / Logistics Coordinator progression plan
• 25 days annual leave plus bank holidays – plus an extra wellness day! 
• Life assurance cover of 4 times pensionable salary 
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.  
• Retail savings scheme  
• Online GP service, cycle to work scheme, gym membership discounts and many more! 

Location: Foxbridge Logistics Centre, Normanton  

Work type: Permanent. 37 hours per week, Monday – Friday. 

We have an exciting opportunity for a Hire Desk / Logistics Coordinator to join the Foxbridge Logistics team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. 

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Logistics team are a key part of how we plan to meet the changing expectations of customers and regulators.  

We currently have an exciting vacancy for a Hire Desk / Logistics Coordinator to join our team which will be based at our Foxbridge Logistics Centre in Normanton, Wakefield.

We are looking for an experienced Coordinator to join our function who wants to learn new skills and help improve our function and business processes.

Given that we operate within a regulated and demanding environment of constantly fluctuating workloads, you will be able to demonstrate a flexible but determined approach and an ability to cope under pressure.

We are looking for someone who enjoys learning new skills, is excited and motivated about working with challenges and is resilient. If this sounds like you and you are looking for new challenge then we would love to speak to you about this opportunity.

Where you fit in:

• Manage the Mitigation Hire Desk, supporting operational teams with temporary pumping and aeration equipment.
• Coordinate both urgent and planned hire requests received via phone and email.
• Handle each enquiry from start to finish, using either internal equipment or sourcing externally through partners.
• Schedule site visits when necessary to assess or support mitigation needs.
• Collaborate with multiple teams to ensure smooth and accurate service delivery.
• Obtain approval from site managers for quotes and proposed mitigation plans before deployment.
• Communicate with site staff and contractors to arrange installation and removal dates.
• Organize transport logistics for delivering and collecting hired equipment.
• Maintain and update various performance and expenditure reports on a weekly and monthly basis.
• Track and manage live hires, providing updates on progress and expected return dates.

What skills & qualifications you will need:

• Possess strong communication and people skills, with the ability to build effective relationships across various internal teams and external contractors, as daily interaction is a key part of the role.
• Thrive in a fast-moving environment, showing the ability to work both independently and collaboratively.
• Highly organised with strong attention to detail, capable of managing and adjusting priorities as needed.
• Bring solid administrative experience and a proactive, solution-focused mindset.
• Skilled in handling customer interactions and resolving issues efficiently.
• Familiarity with SAP is an advantage, though not essential.
• Confident in using all Microsoft Office applications.

You will also benefit from having: 

• Previous coordinating or planning experience is preferable but not essential.
• Previous experience in a similar environment or within the broader utilities industry sectors would be beneficial.  

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy! 

Do we sound like your cup of tea?

If you’ve got experience in Hire Desk / Logistics Coordinator and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.   

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

No agencies please