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Salary and Benefits: Starting from £20,904 per annum dependent on experience + company vehicle + pension + performance bonus + 25 days holiday + training & development opportunities in line with the Waste Jetting Technician progression plan.

 

We currently have a number of vacancies for Waste Jetting Technicians to join our Waste Water Customer Field Services Team in the Service Delivery Business Unit. The roles will be covering Huddersfield, Halifax, Bradford, Hull and York areas, depending on where you live will determine the areas you will cover.

 
Yorkshire Water Customer Field Services is continuing to transform our customers experience and to achieve Upper Quartile performance. For CFS this means being in the top 3 for the least pollutions and in the top 3 for the least internal flooding escapes in our customers’ homes. We are investing heavily to achieve our goals, simplifying our processes and our ways of working to ensure we can fix customers problems first time or at least in the same day wherever possible.



You will be required to travel to different operational sites across the region therefore; you will need a full valid EU driving licence. Ideally you will have a clean license or no more than 6 points.



Once fully trained in the role you will need to take part in an out of hour’s standby rota, therefore flexibility is an essential requirement of this role.


 
What will the role involve?



A field-based technician within a geographical team working to improve customer service and sewer performance; You will be responsible for ensuring a first-time fix solution for customers and the environment whilst ensuring quality follow on work is raised in accordance with our standards and specifications. Delivering a “first time fix” / same day solution to customer and environmental problems and to deliver the asset plan for network maintenance to eliminate escapes


 
As a Waste Jetting Technician, you will be responsible for the safe operation of the jetting vehicle (jet van) in line with national standards and codes of practice for the safe working and use and of water jetting in drains and sewers. You will always ensure the correct site set up is in place and risk assessments are completed prior to work commencing.



To safely proactively and reactively maintain the sewerage system to promote and implement solutions which resolve and/or prevent a sewage escape (flooding and pollution) from occurring from the waste water network and to ensure no repeats take place. You will be required to work closely with other Yorkshire Water teams and our contracted partners on site to resolve and manage operational issues on the sewer network.



You will undertake thorough and timely investigations on our sewerage system to resolve issues and prevent repeat customer contacts and support other operational teams with investigations into sewer asset problems. You will need to be able to utilise IT systems to collate information and relay feedback including plans and photographs.


 
Experience/skills/training needed

 
-  You will be operating a high pressured jetting vehicle and carrying out a range of manual handling duties including heavy lifting of manhole covers and operating heavy equipment involving high pressure water jetting systems and sewer cameras. Therefore, previous experience in jetting  is required, in a addition to a strong health & safety background and be competent in the use of IT systems and the ability to be pro-active and take ownership of issues is an essential requirement for this role.
-  Previous experience in a customer service related role with face to face communication with customers is essential.
-  You will have the ability to think through problems and work with others to solve them, finding faults and diagnosing the root cause of an issue.
-  Excellent communication skills are essential as you will need to capture, evidence and feedback information. You will also need to be able to influence outcomes and make decisions.
-  You will have excellent interpersonal skills and be comfortable liaising with operational teams, customers and stakeholders.
-  It would be advantageous if you have previous jet van operation experience or experience driving liquid loads with the appropriate accreditation and a basic understanding of the sewer network although full training will be provided. This includes high pressure jetting training, confined space & NRASWA.
-  You will be required to travel to different operational sites across the region therefore; you will need a full valid EU driving licence
-  You will have a flexible attitude to your work as you will be working a variety of rotas in the role to cover our working window.


 
What's in it for you?


 
Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.


 
If you feel this opportunity is suitable and you match the skills required, then please apply on-line and complete the application process and submitting your CV.

 

 


Closing date: 12th June 2020
Assessment Centres: TBC

 

 

If successful for the role, you will be required to undergo a Basic Disclosure Check, through a Third-Party Company prior to commencing employment.

 

The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: -

 

Yorkshire Water is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat

 

Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for.

 

Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services.

 

Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience, they never knew was possible.

 

KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations.

 

Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

 

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

 

What's in it for you?

Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.

If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: - 

Yorkshire Water, is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for.

Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services.

Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience they never knew was possible.

KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations.

Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Waste Jetting Technician