Learning Design Specialist

 

 Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: 


Salary & Benefits -

 

•    Salary range £41,875 to £52,343 per annum depending on experience
•    Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
•    Attractive pension scheme (up to 12% company contribution) 
•    Development opportunities in line with the Learning Design Specialist progression plan
•    25 days annual leave plus bank holidays – plus two wellness days! 
•    Life assurance cover of 4 times pensionable salary 
•    A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.  
•    Retail savings scheme  
•    Online GP service, cycle to work scheme, gym membership discounts and many more! 

 

Location: Leeds Valley Park, there will hybrid working in place, with an expectation to be in the office 3 days per week.

 

Work type: Permanent role, working full time 37 hours per week, Monday – Friday. 

 

We have an exciting opportunity for a Learning Design Specialist to join the People Team in Yorkshire Water.

 

What we do:

 

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

 

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. 

 

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. 

 

Where you fit in:

 

You will be responsible for creating high-quality, engaging and outcome-focused learning content that improves business performance, strengthens colleague knowledge and delivers a great learning experience. 

 

Led by the Learning Design Manager, you will work closely with the Learning Engagement and Delivery Manager. You will take clear learning briefs and develop content, resources, pathways and digital learning assets, using the most appropriate design methods and tools. You will play an important role in ensuring learning is solution-focused, on brand, practical for colleagues and aligned to Yorkshire Water’s values, behaviours and strategic priorities.

 

This is a key role in progressing Yorkshire Water’s journey towards becoming a learning organisation, helping to create learning that is available at the point of need, supports continuous improvement and enables colleagues to learn, apply and improve.

 

What skills are we looking for?

 

•    Previous experience of designing or developing learning content, resources or training materials.
•    Understanding of learning design principles, adult learning, learner experience and how people apply learning in the workplace.
•    Confidence using digital learning tools, authoring platforms, Microsoft 365 applications or other technologies to create engaging learning content.
•    Ability to translate complex information into clear, practical and accessible learning materials.
•    Strong written communication, content creation and storytelling skills.
•    Good attention to detail, with the ability to apply brand, accessibility, quality and governance standards.
•    Ability to work collaboratively with SMEs, learning colleagues and stakeholders to develop effective learning solutions.
•    Curiosity and willingness to learn new tools, technologies and approaches to learning design.

 

It would be beneficial if you had the following – 

 

•    Previous experience of using e-learning authoring tools, video editing, animation, screen recording, AI-enabled learning tools or learning experience platforms.
•    Experience of designing digital learning, microlearning, blended learning, performance support tools or just-in-time learning resources.
•    Experience of working in a regulated, operational, utilities or safety-critical environment.
•    Experience of working with learning management systems, content libraries or learning pathways.
•    Relevant learning, instructional design, digital learning, CIPD or content design qualification.

 

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy! 

 

Do we sound like your cup of tea?   
 

If you’ve got experience in designing and developing learning content and want to help us deliver a great learning experience for our colleagues and service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.   

 

Please complete the online application process and submit a covering letter and CV outlining your suitability for the role.

 

Recruitment Process –  

 

 Closing date – 28th September, 2026
 

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

 

 All our roles are subject to a medical questionnaire, and further medicals when required.

 

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

 

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
 
 
No agencies please. 

What's in it for you?

Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.

If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: - 

Yorkshire Water, is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for.

Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services.

Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience they never knew was possible.

KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations.

Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Learning Design Specialist