Salary + benefits: £29,178 - £36,472 Dependent on Experience + quarterly bonus, attractive company pension scheme & career development opportunities.

Location: Livingstone House, Leeds (LS10)

Role overview

In this role, you will work closely with the Internal Communications Team Leader to provide a central framework which will enable the delivery of effective, creative and engaging communications, whilst developing our channels to maximise engagement and drive co-creation across the business to share insight and provide opportunity for feedback.

You will be responsible for developing our central communications channels to ensure that they are appropriate, effective, measurable and engaging when sharing messages with our colleagues. This will include content, delivery method and technological/digital considerations as appropriate.

As an Internal Communications Advisor, you will also be expected to develop the teams’ ability to ensure colleagues hear the right message, at the right time in the right way, whilst demonstrating the ability to work across the business with people at all levels to support communication needs and  ensure that the communication of departmental strategies align with key business messages.

What skills are we looking for?


  • A background within an internal communications environment having experience of managing and developing internal communications channels, processes and activities
  • An ability to create content that colleagues want to engage with and ability to utilise this content to build relationships and create advocacy
  • Ability to understand or develop understanding of audience needs, motivations, environment and perspectives
  • Effective and confident presenter and communicator, with experience of presenting and engaging a wide range of audiences with strong interpersonal and communications skills
  • Strong project management skills with the ability to prioritise and deliver high quality work against challenging timescales
  • Able to influence and encourage managers at all levels to take responsibility and ownership for communications



  • Proven track record of delivering projects, initiatives and campaigns on time and within budget
  • Previous experience of developing and implementing cultural insight through segmentation
  • Skills in video filming, editing, and use of Adobe Creative Cloud.


Advert closing date: Thursday 2nd April 2020

What's in it for you?

Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.

If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: - 

Yorkshire Water, is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for.

Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services.

Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience they never knew was possible.

KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations.

Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Internal Communications Advisor