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Resource Engineer – Water Service Delivery

 

Salary & Benefits: Salary £31,862 to £38,827 per annum dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays, plus a wellness day and development opportunities in line with the Resource Engineer progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.  Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more!

 

Location: West Yorkshire

 

Work type: Permanent. 37 hours per week, Monday – Friday. Confined space working and working at height are part of the role and will therefore require a medical. You will also be required to work on a standby rota

 

We have an exciting opportunity for a Resource Engineer to join the Water Service Delivery at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

 

What we do:

 

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

 

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

 

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators. 

 

We are currently looking for a Resource Engineer who will manage workload and resources to efficiently operate raw water assets. You will have ownership and responsibility for the output and performance of raw water assets, ensuring delivery of service, compliance and value targets. You will ensure water is always delivered to the right quality and quantity at the right time, providing a customer service experience that is second to none.

 

Where you fit in:

 

As our Resource Engineer you will

 

  • Working with the team to deliver excellent performance by understanding how individual performance links to achieving wider team objectives.
  • Operate within Water Quality Manual Procedures and ensure compliance with statutory requirements (Water Quality, Environment Agency, H&S, The Reservoirs Act, Water Industries Act 1991)
  • Maintain and promote a safe working environment at all times, both for colleagues and customers
  • Operate raw water assets, achieving financial targets for unit costs within regulatory compliance and in accordance with WRAP guidelines to deliver the optimum resource
  • Demonstrate financial awareness when making day to day business decisions and be responsible for the financial expenditure relating directly to the cost of water production and asset maintenance (excluding salaries).
  • Liaise with other bodies where necessary (Estate owners, Planning Authorities, National Parks, Environment Agency and Farmers etc.) in response to customer enquiries and/or complaints, resolving issues and implementing solutions
  • Demonstrate relentless drive, energy and determination to deliver sustainable outperformance for YW that rigorously achieves our vision to overachieve against demanding competitive industry benchmarks
  • Be aware of the interaction of activities (planning issues, herbicide spraying, private spring supplies etc.) on other parts of the business and communicate/liaise with internal stakeholders as required.

 

What skills & qualifications you will need:

 

  • Previous experience of supporting and embedding change, able to influence and drive the right culture and behaviours, with in-depth knowledge of Health and Safety legislation and requirements.
  • Be able to meet deadlines in a pressured working environment and prioritise work to meet demands
  • Have the ability to ensure team performance delivers the workload, informing and updating the wider business
  • Develop and maintain effective relationships with key stakeholders, both internal and external
  • Demonstrate excellent planning and organisational skills, with experience of delivering against challenging business targets
  • Be customer-focused and keen to drive continuous improvement throughout the business
  • Be proficient in use of IT with the ability to learn new IT systems.

 

You will also benefit from having:

 

  • Previous experience in a commercially orientated and/or regulated environment
  • Previous experience gained within the water or waste water sectors, or within the broader utilities, process or manufacturing industry sectors.
  • Hold a recognised course in Reservoir Safety Supervision

 

If you’re an experienced Resource Engineer professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.

 

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

 

To reiterate: Confined space working and working at height are part of the role and will therefore require a medical. You will also be required to work on a standby rota

 

Recruitment Process:

 

Advert End Date: 17th July 2024

 

 

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. 

 

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application

What's in it for you?

Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.

If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: - 

Yorkshire Water, is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for.

Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services.

Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience they never knew was possible.

KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations.

Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Resource Engineer

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