Water Quality Sampling Officer

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

We have two exciting opportunities for a permanent and a 9 month Fixed Term Contract, Water Quality Sampling Officer to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

• We offer a competitive salary, depending on experience £24,665 to £30,604
• A Company van
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (up to 10% company contribution)
• Development opportunities in line with the Water Quality Sampling Officer progression plan
• 25 days annual leave plus bank holidays – plus an extra wellness day!
• Life assurance cover of 4 times pensionable salary
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. 
• Retail savings scheme 
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: South Yorkshire

Working Type: This is a permanent opportunity working 37 hours per week, Monday to Friday. Once fully trained, you will be expected to participate in an operational standby rota, which involves out of hours working.

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators. 

You will ensure that Yorkshire Water complies with Water Quality sampling regulations and always maintains 100% compliance.  This is done by carrying out Water Quality Sampling as dictated by the regulatory sampling programme & to carry out investigational sampling as and when needed by the business.

Where you fit in:

As our Water Quality Sampling Officer you will

• To comply with all the requirements of the WQ Sampling procedures, QMS and ISO17025 accreditation.
• Ensure that all sampling is conducted on water treatment works and distribution assets as per request or as dictated by the regulatory sampling programme.  This involves collecting a range of different water quality samples at different process stages for dispatch and analysis at a central lab.
• Carrying out random customer sampling as part of the regulatory sampling programme.
• When on site, helping to resolve customers issues as and when needed and reporting those that cannot be resolved immediately.
• To identify and report anything that may compromise compliance to the Regulatory Sampling Programme such as observations that could pose a threat to public health.
• To liaise effectively with other relevant personnel including Water Quality Scientists, Production Engineers and Field Technicians regarding any additional sampling required or to highlight site issues.
• To report and mitigate Health & Safety and/or security issues.
• To comply with company lone working policy.
• To operate and interrogate corporate systems, such as Advantex, RTS, Odyssey and Lab Systems as required.
• To identify the leadership behaviours required in your role and for your team utilising the Responsible Leader Framework.

What skills & qualifications you will need:

• Develops and maintains effective internal relationships, has a good teamwork focus and customer relations.
• Basic IT skills in Office and email packages with willingness to learn.
• Experience of delivering excellent customer service and resolution of customer contacts.
• To understand potable water quality procedures.
• Experience of working in a procedural and regulated environment.
• Holds full valid driving licence and understands the challenges of occupational driving.
• Is self-motivated and able to manage workload independently.
• Ability to work at heights and within enclosed spaces.
• Has a good sense of smell and taste for on-site testing.
• To have a basic understanding of water treatment operations and distribution systems.

You will also benefit from having:

• Previous experience gained within the water or wastewater sectors or within the broader utilities, process, or manufacturing industry sectors.
• Proficient knowledge of corporate systems.
• Previous experience of working in a quality or sampling role.
• An understanding of Water Quality Regulations.

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

Do we sound like your cup of tea?  

If you’ve got experience in Water Quality Sampling Officer and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.  

Closing Date - 30 October 2024

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

No agencies please.