Water Quality Continuous Improvement Specialist 
 
 

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
 
 

• We offer a competitive salary, depending on experience from £34,052 to £42,566.
• Business Needs User car benefit.
• Annual incentive related bonus of up to £1,000.
• Attractive pension scheme (up to 12% company contribution).
• Development opportunities in line with the role progression plan.
• 25 days annual leave plus bank holidays – plus an extra wellness day!
• Life assurance cover of 4 times pensionable salary.
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme.
• Online GP service, cycle to work scheme, gym membership discounts and many more!
   

Location: Bradford, BD6 / Hybrid Working (one to two office days a week – Bradford and must be willing to travel to our sites across Yorkshire).
 

Work type: Permanent. 37 hours per week, Monday – Friday.
 

We have an exciting opportunity for two potable (drinking water) Water Quality Continuous Improvement Specialists to join the Water Quality and Asset Management team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?
 

What we do!
 

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.  Our Water Quality and Asset Management team are a key part of how we plan to meet the changing expectations of customers and regulators.

Within our team you will help us to deliver world class asset and operational excellence in pursuit of health and safety excellence; regulatory compliance; operational integrity and resilience; operational efficiency and business plan out performance.

Lead Continuous Improvement (CI) initiatives to realise benefits using CI methodology to design, communicate and embed sustainable process improvements across the wider business.
 

Where you fit in!
 

As one of our potable Water Quality Continuous Improvement Specialist you will

• Be able to solve problems often under pressure and to deadlines.
• To consider health and safety at all times and to support a zero-accident culture.
• A can-do attitude with not only an ability to plan for the future but a capability to deal effectively with the unforeseen.
• Act as key WQ continuous improvement focal point for Team, business service partners and stakeholders.
• To develop processes and procedures in line with continuous improvement in potable water quality performance.
• To support and deliver key initiatives and projects in relation to route cause analysis in Water Quality Compliance, for the wider business.
• Minimise water quality related customer contacts and to help deliver our vision of taking responsibility for the water environment for good.
• Ensure compliance with Performance Commitments 
• Preparation of root cause analysis (RCA), to support both 72 hour and 20-day reports for submission to our Regulator.
• Preparation of investigatory findings, ensuring learning can be shared with wider business.
   

What skills & qualifications you will need:

• Ability to investigate incidents and events to protect public health and to minimise impacts on water quality compliance.
• Ability to participate in team working initiatives.
• Analytical skills and the ability to fault find processes and systems whilst having the ability to handle large amounts of diverse data and to spot potential risks to compliance.
• Be able to establish meaningful performance measures or methodologies.
• An aptitude to use route cause methodology in the understanding of water quality events or failures and implementing steps or processes to prevent reoccurrence.
• Demonstrated Influencing, negotiation, interpersonal and communication skills.
• Engineering/Scientific degree.
• Driving licence is required for this role.
   
   

You will also benefit from having:

• Understanding of WTW production and distribution processes.
• An ability to be able to clearly present a range of information using a range of mediums to a wide audience.
• Experience of delivering against challenging business targets.
• Experience in a regulated environment and experience gained within the water or wastewater sectors or within the broader utilities.
• Knowledge and previous experience / ability to apply continuous improvement methodology, such as Lean; Six Sigma; Systems Thinking, to deliver process improvements.
• Extensive knowledge of YW corporate systems and confident in the use of primary software packages.
   

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!
 

Do we sound like your cup of tea?
 

If you’ve got experience as a Specialist in Continuous Improvement and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.  

Closing date for this role is Sunday 21st August 2025

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
 

All our roles are subject to a medical questionnaire, and further medicals when required.
 

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
 

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.