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Technical Administrator


Hello! Thanks for stopping by. Let us tell you about some of the key aspects of the Technical Administrator role.
 

We offer a salary from £27,520 - £34,031 per annum dependant on experience. 

 

•    Annual performance related bonus 
•    Attractive pension scheme (up to 12% company contribution)
•    Life assurance cover of 4 times pensionable salary
•    25 days annual leave plus bank holidays – plus an extra wellness day!
•    A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. 
•    Retail savings scheme 
•    Online GP service, cycle to work scheme, gym membership discounts and many more!

 

Where I’d work: Bradford/Hybrid Working – a mix of working from home and in the office at  Bradford

 

Work type:  Temporary role for 12 x months, working full time, 37 hours per week, Monday – Friday between a working window of 8:00am-6:00pm.

 

We have an exciting opportunity for a Technical Administrator to join the Developer Services Team. You will provide customers, internal and external, with a high level of initial application technical advice in relation to sewerage matters concerning their development.  Could this be you?
 

What we do:
 

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.
 

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. 
 

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. 

 

Where you fit in? 
 

In this role you will provide customers, internal and external, with a high level of initial application technical advice in relation to sewerage matters concerning their new development enquiry. You will process all incoming applications and correspondence received within our service level agreements ensuring that sewerage colleagues have all the information required to allow a technical assessment to be provided within timescales.


You will provide customers (domestic and developer) with initial technical guidance, advice, and support in relation to Building Control and proposed works in, on or around the existing sewerage network ensuring the integrity of Yorkshire Water Assets. 
 

You will ensure any developments maintain the integrity of Yorkshire Water assets and are fully compliant with appropriate guidelines and regulations including Water Industry Act, Water UK and Drainage & Waste Disposal : Approved Document H
 

What skills & qualifications are we looking for? 
 

•    The successful candidate will have a background in administration of technical functions, preferably sewerage and / or the water industry
•    You will have an appreciation of the technical knowledge required in relation to the design and operation of sewerage networks
•    Effective written and verbal communication skills with different audiences
•    Previous experience of providing excellent customer service
•    Effective time management
•    Attention to detail and diligence
•    Ability to identify improvement opportunities and adapt to continuous change
•    Full UK driving licence, with no more than 6 points
•    Good IT skills, able to use a range of Microsoft Office applications 

 

Although we operate 24 hours a day, 365 days a year, it’s really important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

 

Do we sound like your cup of tea? 

 

If you’re an experienced technical administrator and want to help us deliver exceptional service for our customers whilst protecting the environment, apply today to find out what a career with Yorkshire Water can offer for you. 

 

Please apply online and submit an up to date CV and covering letter outlining your suitability for the role.
 
 

Recruitment Process: 
 

Closing Date – 5th May, 2025

 

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
 
 

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

 

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

 

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
  
 

What's in it for you?

Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.

If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: - 

Yorkshire Water, is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for.

Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services.

Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience they never knew was possible.

KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations.

Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Technical Administrator

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