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Supply Restoration Technician x 2

 

Salary: £23,817 - £29,771 (depending on experience) + 25 days hols + 8 BH + Pension

Location: Buttershaw, Bradford with home working currently due to Covid 19

 

 

 

Purpose of the role

Yorkshire Water are currently recruiting for 2 Supply Restoration Technicians to join our Operations Planning and Resilience team. This role is a key requirement for the management of Supply Restoration, to carry out the day to day activities that enable the effective operation of the Water Distribution network.

 

Withing this role you will be required to respond quickly and effectively to network failure to minimise the impact upon key performance targets such as Water Supply Interruptions, Water Quality and Customer Service. The role also includes the delivery and deployment of Continuous Supplies Equipment, LGV Tankers and Traffic Management. Furthermore, value added proactive duties include the onsite checking of street works furniture and the operability of key & strategic valves to prevent further interruptions to supply.

 

 

 

Key Accountabilities

 

Some of the key responsibilities you will have will include but are not limited to:

 

  • Understand the key Health and Safety risks of operating the Water Network and take individual responsibility to ensure that work is carried out in such a way that is compliant with both legislative requirements, company standards and Life Saving Rules.  This includes work relating to: Control of Works, NRASWA, Handling Dangerous Substances, Driving, Isolations, Work at Height, Tools and Equipment, Confined Spaces.
  • Work as part of the team to deliver excellent performance by understanding how their individual performance links to achieving the company’s strategic objectives of Upper Quartile performance in Leakage, Supply Interruptions, Service.
  • Understand Retail competition, the water act and the obligations of YW and its staff to deliver service in such a way that responds to the needs of customers appropriately, but that is also consistent with the correct processes and principles set out in the rules around Retail Competition
  • Understand the principles of water networks and basic hydraulics
  • Proactively assist Network Technicians to operate the Distribution network to ensure a continuous flow of supplies to our customers.  Understand risk in the context of Supply/Demand, WQ, Service and Supply Interruptions.
  • Work alongside our central control Duty Operations Engineers who will incident manage all activity
  • Responds to reactive network failure providing assistance through Network operation and the deployment of Continuous Supplies
  • Response to Above Ground Asset Failure, understanding the impact of that failure and responding appropriately to resolve. 
  • Deployment of 800 Gallon tankers, 3000 Gallon Hook/Lift Tankers and 3500 Gallon Trailer Tankers (all subject to relevant driver LGV/HGV qualifications)
  • Understand Work Authorisation Risk Assessments for planned and emergency work, understanding the risks of intervention in relation to YW’s key performance measures (Service. Supply Interruptions, WQ) and understand method statements and contingencies to ensure that all intervention activity is carried out optimally ensuring compliance with company policy and procedures.
  • Work with Water Service Agreement (WSA) partners to support the efficient delivery of WSA activity promoted by Field teams and other YW departments, seeking to deliver solutions right first time and reduce the cost of failure.
  • Configure small bore and lay flat bagging solutions.
  • Understand basic plumbing with a requirement to connect temporary supplies to a customer’s pipework in accordance with Water Regulatory Advisory Service (WRAS) guidelines.
  • Understand the key risks in relation to Water Quality, and how to ensure Water Quality is maintained through correct network operation.  Understand the causal links between network operation and WQ and ensure that Network Operation is carried out to minimise failure
  • Understand how the Grid operates and links to the wider Yorkshire Water supply network
  • To understand how the Water Distribution Network impacts upon Pollution and understand how an asset failure can cause a pollution
  • Regularly maintain and check key equipment for continuous supplies deployment

 

 

 

Knowledge and Skills Required

 

Essential

 

  • Experience of understanding where your role fits within a business plan and then developing ways to deliver the outputs.
  • Develops and maintains effective internal and external relationships.
  • Experience of supporting and embedding change, able to influence and drive the right culture and behaviours.
  • Clearly demonstrates the Yorkshire Water company values and behaviours.
  • A desire to provide excellent customer service to our internal and external customers
  • Used to working under pressure with stretching targets
  • Excellent communication skills
  • IT literate
  • Team player
  • Full driving licence (Classification to be able to tow trailers and drive small tankers)
  • Experience of deploying TM in the highway up to 50 mph
  • Previous experience gained within the water or wastewater sectors or within the broader utilities, process or manufacturing industry sectors.
  • Experience of understanding where your role fits within a business plan and the developing ways to deliver the outputs.
  • Develops and maintains effective internal and external relationships.
  • Experience of supporting and embedding change, able to influence and drive the right culture and behaviours.
  • Clearly demonstrates the Yorkshire Water company values and behaviours.

 

Desirable

 

  • Experience of delivering against challenging business targets.
  • Previous experience in a commercially orientated and / or regulated environment.
  • Technical understanding of water network and assets
  • Tanker Driver – can we be explicit – what is required here? 
  • Clean Water Sampling experience
  • Water Hygiene Trained
  • Understanding of Handling Dangerous Substances (Chlorination)
  • NRSWA Trained
  • Experience of deploying TM in the highway up to 50 mph
  • LGV Cat C+E Qualification
  • Experience of delivering against challenging business targets.
  • Previous experience in a commercially orientated and / or regulated environment.
  • Previous experience gained within the water or wastewater sectors or within the broader utilities, process or manufacturing industry sectors.

 

If you feel this opportunity is suitable and you match the skills required, then please apply online and complete the application process. If you could also, please upload an up to date copy of your CV and cover letter outlining your relevant experience for the role.

 

 

Advert End Date: Sunday 28th November

 

 

 

What's in it for you?

We are committed to attracting and developing the best people across our business. Our success relies on our ability to provide a supportive, inclusive and motivating environment where everyone has a role to play in supporting the delivery of outstanding service to our customers.

 

We offer excellent career opportunities to our colleagues, in an environment that is challenging and rewarding.

 

We are looking for highly talented people who can demonstrate an affinity with our values to help us achieve our vision of 'taking responsibility for the water environment for good'. In return, we offer a lively and diverse environment in which people can build a long and varied career, rewarded with an excellent salary and benefits package.
 


 

 

Company Information

 

Everyone has an idea of what a water company does. Here in Yorkshire we make sure that all 5.2 million people living in the region have clean safe drinking water on tap and their waste water taken away. But for us it's so much more than this.

 

We care passionately about the environments and communities in which we work; we always look for new innovative ways to do things that deliver great value for our business and deliver the service our customers want and expect.

 

Our customers are at the heart of what we do and how we do things. We work best as a company to deliver this when we work together - team work, creativity, enthusiasm and passion are inherent within our 3000 people who work 24/7 365 days a year to keep Yorkshire's water flowing.

 

We are a business that has its eye on the future, planning ahead to look after Yorkshire's water, today, tomorrow and always.

 

Yorkshire Water values equality, diversity and inclusion we celebrate and support difference and believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

 

Yorkshire Water reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

 

What's in it for you?

 

Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.

If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process.

Kelda Water Services (KWS) reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

If successful for the role, you will be required to undergo a Basic Disclosure Check, through a Third Party Company prior to commencing employment.

 

All our roles are subject to a medical questionnaire, and further medicals when required

 

 

Kelda Water Services (KWS) manages Kelda Group's non-regulated water and waste contract operations in the UK. We focus on winning non-regulated contracts or projects that have the potential to improve the Kelda Business.  KWS has a growing pipeline of opportunities bidding for and developing contracts in the water/waste water and renewables sectors throughout the UK and Ireland.

We are known for our excellent standards with ISO90001, ISO14001, OHSAS18001 certifications, CHAS accreditation and a ROSPA gold award linked to our Health and Safety performance.

You can expect plenty of benefits and support for playing your role in shaping our future and developing business growth.

Kelda Water Services values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

Kelda Water Services reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

What's in it for you?

Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.

If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: - 

Yorkshire Water, is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for.

Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services.

Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience they never knew was possible.

KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations.

Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Supply Restoration Technician