Solution Architect – Customer and Asset domains 

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: 

• We offer a competitive salary, depending on experience (up to £70,000)
• A company car lease/allowance scheme (£500 per month/£6,000 per year, based on full-time employment on joining the company).  You can opt to sign up to the EV Car Salary Sacrifice Scheme 6 months after joining the company.  
• Annual incentive related bonus (up to 10% of annual salary, increasing to 15% in the 26 to 27 performance year).
• Private health care (self only)
• Attractive pension scheme (up to 12% company contribution) 
• Life assurance cover of 4 times pensionable salary 
• 25 days annual leave plus bank holidays – plus 2 extra wellness days! 
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.  
• Retail savings scheme  
• Online GP service, cycle to work scheme, gym membership discounts and many more! 

Location: This role will initially be based in Bradford but we’re moving our office to Leeds Valley Park in summer 2026, so you’ll be based there in the future - Hybrid Working (2 days in the office a week – Bradford/Leeds)

Work type: Permanent. 37 hours per week, Monday – Friday. 

We have an exciting opportunity for two Solution Architects – with a specialism in either the Customer or Asset domain to join the Technology team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Technology team is key part of how we plan to meet the changing expectations of customers and regulators.  

We're looking for talented Solution Architects to play a pivotal role in designing and shaping enterprise-scale solutions across our Azure ecosystem. Working with multiple business domains and teams, you'll translate complex business needs into practical, scalable and resilient solutions. You'll help shape the future asset technology landscape, ensuring systems, data and integrations work seamlessly together to support effective decision-making, regulatory compliance and operational performance. If you're passionate about modern cloud architecture, integration excellence and leveraging AI to create real business value, this is an exciting opportunity to influence the future direction of our technology landscape.

Where you fit in:

As our Solution Architect  you will:

• Build strong relationships with key business stakeholders, technology architects, and delivery teams to understand business needs and translate them into innovative, future-ready solution designs.
• Provide strategic technology guidance to the business, ensuring correct architectural decisions are being made aligning solution delivery with business goals.
• Through your growing understanding of the event business domain, ensure business process is core to any design considerations 
• Design, shape and govern scalable, secure and highly available solutions using Microsoft Azure technologies, ensuring they meet both current and future business demands.
• Play an active role in architecture forums and design authorities, championing best practice and contributing to the continuous evolution of architectural standards and frameworks.
• Provide expert technical leadership and guidance to engineering teams, supporting the successful delivery of robust, high-quality solutions.
• Define, establish and uphold governance standards across APIs, integrations and platform services, ensuring consistency, reliability and security.
• Lead and support the transformation of legacy integration platforms, driving the transition to modern, cloud-native Azure integration solutions that enhance agility and performance.
• Act as a trusted technical advisor, influencing strategic technology decisions and helping shape the organisation's customer or asset strategy and roadmap.

What skills & qualifications you will need:

• Proven experience as a Solution Architect within a Microsoft Azure environment. 
• Understanding of either customer service, customer experience and customer journey processes, or asset management and supporting technology ecosystems.
• Experience with either CRM, customer engagement, contact centre or digital customer platform solutions, or asset information, enterprise asset management, GIS, operational technology, engineering or capital delivery solutions.
• Strong knowledge of integration architecture, API design and messaging patterns.
• Experience designing secure, scalable and resilient cloud-based architectures. 
• A data centric approach to design. 
• A strong understanding of security, identity, access management and data protection. 
• Excellent stakeholder management, communication and influencing skills. 
• Familiarity with the Microsoft Well-Architected Framework and best practice architecture governance.

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy! Do we sound like your cup of tea?   

If you’ve got experience as a Solution Architect and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.   

The closing date for this role is the 7th of September 2026.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. You will also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

No agencies please.