Continuous Improvement and Digital Manager

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:  

• We offer a competitive salary, depending on experience, 3al, £60,000 - £90,000 (+4.5%, post April 2025)
• A company car lease/allowance scheme (£4,980 cash allowance) 
• Annual incentive related bonus (up to 15% of annual salary) 
• Private health care (Self and partner, if applicable)
• Attractive pension scheme (up to 12% company contribution) 
• Life assurance cover of 4 times pensionable salary 
• 25 days annual leave plus bank holidays – plus an extra wellness day! 
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.  
• Retail savings scheme  
• Online GP service, cycle to work scheme, gym membership discounts and many more! 

Location: Bradford / Hybrid Working (approx. 2 or 3 office days / week)

Work type: Permanent. 37 hours per week, Monday – Friday. 

We have an exciting opportunity for a Continuous Improvement and Digital Manager to join the Asset Delivery PMO team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. 

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Asset Delivery PMO are a key part of how we plan to meet the changing expectations of customers and regulators.  

In AMP8, Asset Delivery PMO will support a multi-billion pound programme of capital investment across YW’s clean and wastewater assets. The Capital Programme is growing by over 50% as we move into AMP8. 

The Continuous Improvement and Digital Manager will play a critical role in the successful delivery of the portfolio by leading a team of Systems and Change specialists. They will be responsible for providing the Digital and Modernisation strategies which will enable ongoing and continuous improvement in order to deliver the enablers for the Strategic Objectives to be met. 

Where you fit in:

As our Continuous Improvement and Digital Manager you will;

• Lead a team responsible for digital and modernisation strategies, process improvement and curriculum and development for Asset Delivery
• Foster a culture of continuous improvement within Asset Delivery
• Drive change and innovation, always seeking lean and efficient ways of working and implementing them successfully in the Asset Capital Programme teams and Capital Delivery Value chain
• Work closely with peers in Programme and Alliance delivery, YW Tec, The YW Academy and other departments to ensure alignment and to ensure cross directorate working is maximised
• Oversee the Curriculum and Development service for the Asset Delivery Capital Programme to ensure all colleagues have the right skills and knowledge to execute the required processes, on an ongoing basis.
• Be a trusted advisor to the Head of PMO providing candid feedback, insight and analysis to assist with decision making and strategy.
• Collaborate with Asset Delivery leadership teams to implement process and digital change

What skills & qualifications you will need:

Essential skills include effective communication at senior levels, excellent people skills, knowledge of project and change management techniques, and experience managing process improvements

• An experienced manager with a proven track record of effective communication at Senior levels
• Ability to influence and drive change for the good of the full Asset Capital value chain (with touch points outside and inside the Asset Delivery directorate)
• Knowledge and demonstrable experience of using Project Management and Change Management techniques
• Proven ability of managing, implementing, and embedding process improvements
• Excellent written and verbal communication skills; including the ability to present and communicate complex information to a wide range of audiences.
• Ability to manage a diverse group of people with varying skills sets, providing direction, development and influence for the delivery of high-quality outcomes
• Ability to create excellent working relationships (both internally and externally) to facilitate cross departmental working

You will also benefit from having:

• Experience of leading excellence within a Programme Management Office
• Experience of working in a regulated environment
• Experience of working in construction or large capital programme
• Experience of leading and facilitating continuous improvement projects using methodologies such as Lean, Six Sigma, and Kaizen 

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy! 

Do we sound like your cup of tea?   

If you’ve got experience in Continuous Improvement leadership and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.   

Accessibility 

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Closing Date – March 10th - Just a heads-up! We might start interviewing and close the position earlier based on the response. To make sure you’re considered, please send in your application as soon as you can.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

No agencies please