Role: Operations Apprentice (Process and Pumping).


Salary & Benefits: Salary £23,151.27 Benefits include annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays plus a wellness day and development opportunities in line with the Operator progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.  Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more!


Location: The roles will be on the East coast of Yorkshire region, covering Scarborough, Whitby, Bridlington and Filey. Please note the site you will be based at, will be decided by your home location.  A full UK driving license (with no more than 6 points) is an essential requirement of this role, with the ability to travel between sites.


Work type: Permanent. 37 hours per week, Monday – Friday


We have Operations Apprentice opportunities to join our Process & Pumping department at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?


What we do:


Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.


We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.


New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Process and Pumping, within the wider Wastewater part of the business, plays a key part in how we plan to meet the changing expectations of customers and regulators. 


With no two days the same, our Process and Pumping Operators ensure that our hundreds of above ground assets (our treatment works and pumping stations) across Yorkshire are working as they should, by working on both proactive and reactive jobs. Our Operations Apprentices will work with teams across Yorkshire to learn about this vital role within our business and will join one of our Process and Pumping teams upon successful completion of the apprenticeship.


You may be working at the coast, in the Dales, or anywhere within this beautiful county, but wherever you are you will be working with friendly colleagues in a fast paced and dynamic environment.


Where you fit in:

As our Operations Apprentice you will:

  • Learn about the full wastewater process, from collection, to treatment processes, to returning to watercourse.
  • Learn how to operate treatment works.
  • Learn how to operate pumping stations.
  • Understand other parts of the business, and how we are better together.
  • Be able to understand and respond to alarms from treatment works and pumping stations.
  • Understand and be able to work with numerous corporate systems.


 What skills & qualifications you will need:

  • To hold 5 GCSE’s grade C and above or grades 4-9 including English, mathematics and a Science subject. (These requirements are to satisfy our training provider)
  • Hold a full valid driving licence (with no more than six points) and your own transport for the duration of the apprenticeship to reach sites across the Yorkshire region.
  • A willingness to commute across Yorkshire.
  • The ability to carry out a wide range of physical tasks mainly outdoors.
  • Be self-motivated, always willing to learn new skills and take pride in everything you do.
  • This role has a requirement to carry out occasional work in confined spaces so the successful completion of a medical performed by our Occupational Health Department and the relevant training course is essential. The successful candidate must pass strict medical criteria including, BMI, vision, blood pressure, hearing, and Spirometry tests to ensure your full safety when working in hazardous environments.

Although our assets are operational 24 hours a day, 365 days a year the company is committed to support flexible work patterns and job share options, where possible, to give you more control over your time and responsibilities. Whether you have child-care responsibilities or are looking for the ideal work-life balance our flexible options can offer work patterns that suit your needs. College dates and times are set in advance.


If you want to help your local environment and support your local area and help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.


If you feel this opportunity is suitable and you match the skills required, then please apply on-line and complete the application process and submitting your CV.


Recruitment Process –


Advert closes 30th June 2024. 

Please note that if you are selected to participate in the next stage of your recruitment and selection process & in order to assess your skills effectively, you will be invited to an assessment centre held on the 9th July which will include a team building activity and interview. 


Company Information


If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.


We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.


 All our roles are subject to a medical questionnaire, and further medicals when required.


Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

What's in it for you?

Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.

If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: - 

Yorkshire Water, is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for.

Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services.

Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience they never knew was possible.

KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations.

Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Operations Apprentice