Leakage Reporting & Configuration Analyst

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience £38,916.15 - £48,645.45 (pending 4.5% pay rise in April)
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (Currently up to 10% company contribution, which will increase to 12% from April 2025)
• Development opportunities in line with the Leakage Reporting & Configuration Analyst progression plan
• 25 days annual leave plus bank holidays - plus an extra wellness day!
• Life assurance cover of 4 times pensionable salary
• A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. 
• Retail savings scheme 
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Buttershaw / Hybrid Working (1-2 days office a week - Bradford)

Work type: Permanent. 37 hours per week, Monday - Friday.

We have an exciting opportunity for a Leakage Reporting & Configuration Analyst to join the Leakage Operations team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Leakage Operations are a key part of how we plan to meet the changing expectations of customers and regulators. 

Reporting to the Leakage Assurance Manager, the role holder will work as a part of a wider Configuration Analyst team within the Leakage Assurance Team. The Configuration Analyst will maintain Netbase leakage software system, resolve source data issues, and provide technical system support. The role holder delivers projects improving elements of the leakage calculation and regulatory leakage reporting requirements through utilisation and analysis of data. They create and embed management information dashboards and provide performance insight to a wide range of stake holders.

Where you fit in:

As our Leakage Reporting & Configuration Analyst you will

• Maintain and configure assets on the water network within Netbase, ensuring data accuracy and resolving configuration queries.
• Provide training and support to end users across various Netbase applications, including Event Management, Sumdat, Alarms, LATIS, and more.
• Ensure efficient operation and timely data updates to Netbase, collaborating with colleagues to resolve data processing issues.
• Work with teams in Leakage, Water Service Delivery, TEC, and Smart to enhance reporting and process development for leakage, data, and pressure performance.
• Build and maintain relationships with external stakeholders for project upgrades, industry collaborations, and consultancy projects.
• Validate and interpret performance data, create management information dashboards, and proactively maintain leakage data to ensure accuracy.

What skills & qualifications you will need:

• In-depth understanding of the water distribution network and advanced proficiency in Netbase.
• Proven ability to interpret and analyse large volumes of data, including understanding leakage calculations.
• Experience with Yorkshire Water's corporate systems such as SAP, AI2, Odyssey, SRM, YorBill, and Lotus Notes.
• Ability to develop and maintain effective relationships with colleagues and customers, demonstrating negotiation and influencing skills.
• Effective time management, ability to multi-task, work independently and as part of a team, and make sound decisions under pressure.
• Advanced user of Microsoft Office, capable of creating dashboards and analytical reports in Power BI, with knowledge of SQL and basic coding systems.

You will also benefit from having:

• Experience of delivering against challenging business targets.
• Previous experience in a commercially orientated and / or regulated environment.
• Able to understand where your role fits within a Business Plan and develop ways to deliver the outputs required
• Experience of supporting and embedding change, able to influence and drive the right culture and behaviours

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

Do we sound like your cup of tea???

If you've got experience in Leakage Reporting  & Analysis and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Recruitment Process

Closing date - 11th April 2025

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

 All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.