Lead Communications & Engagement Advisor

Hello! Thanks for stopping by. Let us tell you about some of the key aspects of the Lead Communications & Engagement Advisor role.
 

We offer a salary from £44,520 – £56,650 per annum dependant on experience. This salary range will increase by 4.5% from 1st April.

• Annual performance related bonus 
• Attractive pension scheme (up to 10% company contribution)
• Life assurance cover of 4 times pensionable salary
• 25 days annual leave plus bank holidays – plus an extra wellness day!
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. 
• Retail savings scheme 
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Where I’d work: Bradford/Hybrid Working – a mix of working from home and in the office at  Bradford

Work type:  Permanent role, working full time, 37 hours per week, Monday – Friday between a working window of 8:00am-6:00pm.

We have an exciting opportunity for a Lead Communications & Engagement Advisor to play a key role in communicating and engaging with customers, colleagues and stakeholders and build trusting relationships that keeps the company relevant giving us the freedom to operate and achieve the company ambition. Could this be you?

What we do:
 

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. 

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. 

Where you fit in? 
 

In this role you will lead and manage the communications and engagement team who support our capital programme. You will develop and drive the communications and engagement strategy for our capital programme, maximising all brand touchpoints with customers to drive understanding of value for money. 
 

You will represent the company externally through media interviews and stakeholder and public engagement meetings and  proactively identify and manage emerging reputational risks and opportunities.
 

You will work closely with our in-house studio to ensure we’re maximising all marketing opportunities and work closely with other colleagues in the brand and communications team to ensure our company narrative is consistent across all communications channels.
 

You will also deputise for the Communications Manager when needed during key meetings and projects. 
 

What skills & qualifications are we looking for? 
 

• Excellent experience of managing a team of multi-skilled communications professionals 
• The successful candidate will have significant experience as a media professional within an agency or in-house environment 
• Ability to develop and maintain effective internal and external relationships
• Ability to influence decisions and build relationships at all levels
• A proven track record of delivering effective media campaigns with significant results and within a pressured environment
• Excellent experience of being able to handle and liaise with journalists and the media
• Excellent skills in relation to online channel and content publishing
• Excellent knowledge of a range of media monitoring tools 
• Previous experience of using social listening tools
• Excellent organisational skills, able to take initiative and be proactive with work tasks and manage workloads
• Strong IT skills, able to use Excel, Powerpoint and Word
• Excellent communication skills 
• It would be advantageous if you had a Public Relations or similar qualification

Although we operate 24 hours a day, 365 days a year, it’s really important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

Do we sound like your cup of tea? 

If you’re an experienced  Communications & Engagement professional and want to help us deliver exceptional service for our customers whilst protecting the environment, apply today to find out what a career with Yorkshire Water can offer for you. 

Please apply online and submit an up to date CV and covering letter outlining your suitability for the role.
 
 

Recruitment Process: 
 

Closing Date – 16th March, 2025

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

 All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
 
 

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
  
 

No agencies please.