Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: 

•    We offer a salary from £46,523 - £59,199 per annum depending on experience 
•    Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
•    Attractive pension scheme (up to 12% company contribution) 
•    Development opportunities in line with the Lead Communications & Engagement Advisor progression plan
•    25 days annual leave plus bank holidays – plus an extra wellness day! 
•    Life assurance cover of 4 times pensionable salary 
•    A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.  
•    Retail savings scheme  
•    Online GP service, cycle to work scheme, gym membership discounts and many more! 

Location: This role will initially be based in Bradford but we’re moving our office to Leeds Valley Park in Summer 2026, so you’ll be based there in the future, with a hybrid working arrangement in place, a mix of office, home working and out onsite. 

Work type:  This is a fixed term opportunity for 2 years. You will be working full time, 37 hours per week, Monday – Friday within a working window of 8:00am-6:00pm.

We have an exciting opportunity for a Lead Communications and Engagement Advisor to join the Communications Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?  
  

What we do:  

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.  

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.   

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. 

The Communications team at Yorkshire Water is dedicated to telling stories that engage and inform the right people, at the right time, in the right way. You’ll be joining our team at a critical time for the business and our industry. We have our largest ever environmental investment to deliver before 2030, and it’s our responsibility to inform and engage our customers across the region in the work that we’re doing. 
  

Where you fit in:  

This is an exciting role within the team and comes with the opportunity to really make your mark on how we tell the story about our £8.3bn investment programme – from processes, ways of working, the work we do and helping to shape of the future of communications and engagement at Yorkshire Water. You will support in leading and driving the highest quality of work, whilst helping craft our company’s narrative and planning the delivery of communications around our infrastructure programme.

There will be a requirement to be involved in the full range of communication and engagement activity; from supporting the team to build communications plans for our capital schemes, laddering all the schemes up into a marketing campaign that explains all the work we’re doing, meeting stakeholders, creating reports to measure success, and provide expert advice.

As our Lead Communications and Engagement Advisor you will – 

•    Manage members of the team to be their best, helping them grow and develop their skills. 
•    Develop and drive the comms and engagement strategy for our capital programme, maximising all brand touchpoints with customers to drive understanding of value for money.
•    Drive the creation of compelling content, oversee the delivery of our engagement strategy, bringing out the best of the team when it comes to reporting and insights from our communications.
•    Be a key support in managing workloads and priorities for the team. 
•    Work closely with the leadership team on building and delivering our company narrative. You’ll help us stay focused, work collaboratively, make sure we stay on plan and report our successes and challenges.
•    Be an advocate of our brand and of what we do in the team, working with senior stakeholders from across all areas of the business.
•    Manage our marketing campaign to support us to tell the story about why we’re investing in infrastructure. 
•    Manage our events support and ensure the health and safety of all colleagues of the team when they’re out in communities. 
  

What skills & qualifications are we looking for?

•    Previous communications experience at a mid-to-senior level is essential.
•    Excellent writing skills, using simple and clear language that colleagues will understand. You will have the ability to make complex information easily understood in both your work and others.
•    Experience in leading a team in doing great things and have a passion for all things creative and with it.
•    A proven track record in managing and developing a team to be their best and deliver amazing work. 
•    High standards of communication, bringing fresh ideas to the team and wider business.
•    Highly organised and able to work on your own initiative, you will be able to manage your work priorities and time effectively. 
•    Effective interpersonal skills and able to build up good working relationships with a range of stakeholders from all levels of the business.  
•    Excellent influencing skills and be able to provide best practice advice and guidance on all internal communications matters.
•    Previous experience in planning successful communications and engagement campaigns, helping us drive business outcomes across multiple channels.
•    Excellent IT skills, in particular using Microsoft Office packages – Outlook, Excel, PowerPoint and Word and Adobe Creative software or similarly experienced in using other creative channels. 
•    Experienced in event creation/management.
•    Previous experience in copywriting, proof reading, event management (in-person) or technical experience in relation to aspects of communication & engagement activity e.g. video (filming and editing), event management, channel and content development (intranets, magazines, briefings etc) would be desirable. Although, full training will be provided.
    

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy! 

If you’re an experienced Communications and Engagement professional and want to help us deliver exceptional service for our colleagues, then apply today to find out what a career with Yorkshire Water can offer for you.  

Please complete the online application process and submit a covering letter and CV outlining your suitability for the role.

Recruitment Process – 

Closing date – 16th March, 2026

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

 All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

No agencies please.