Salary & Benefits: Salary range £29,369 - £36,643 per annum dependent on experience. Benefits include attractive company pension with employer contribution rates offered up to 10%, life assurance cover of 4 times pensionable salary and 25 days annual leave, 8 x bank holidays, plus a wellness day and development opportunities in line with the Internal Communications Co-ordinator  progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.  Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! 

This is a fixed term opportunity for around 7 x months until 31st March, 2025 , working full time 37 hours per week between a working window of 8am-6pm Monday to Friday 

The role is based in Bradford, with a hybrid working arrangement in place, a mix of office and home working 

What we do: 

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. 

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.  

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.  

Where you fit in -  

This is an exciting new role within the Internal Communications team, you will provide internal communication and engagement support to the business, in its delivery of our exciting Modernisation programme. The Modernisation programme is far reaching and needs to support our team goal to engage and motivate our colleagues by telling stories to the right people, in the right way, at the right time. You will be required to work as part of the internal communications and engagement team, with a focus on supporting communications for one of our foundational strategic programmes of work.  

Reporting to the Internal Communications & Engagement Manager and working closely with our Internal Communications Advisor, you will work across the business to advise on and produce, compelling and engaging internal communications across a whole range of initiatives, projects, and activity. 

There will be a requirement to be involved in the full range of internal communication activity; from managing day to day enquiries, finding stories, creating content, meeting stakeholders, creating reports to measure success, provide expert advice and support to the business on the planning and delivery of effective communication and engagement plans. 

Some of the key role responsibilities include the following -  

- Build and maintain effective relationships with colleagues across the Modernisation programme to help understand requirements and prioritise work 

- Plan, create and deliver engaging content for our internal communication channels 

- Plan, support and deliver programme events virtually and in-person  

- Create engaging collateral (films, posters, newsletters, PowerPoints etc) that support the delivery of effective communication and engagement 

- Ensure that all internal communication and engagement is measured in some way, so that the insight and learning can be used to drive improvements  

What skills & qualifications you will need -  

The successful candidate will have previous internal communications experience.  

You will have excellent writing skills, using simple and clear language that colleagues will understand. You will have the ability to make complex information easily understood and experience it telling stories that motivate and engage colleagues. 

You’ll have a passion for all things creative and with it, you’ll have high standards of communication, bringing fresh ideas to the team and wider business. 

Highly organised, able to work on your own initiative, you will be able to manage your work priorities and time effectively. You’ll be experienced in making sure the right message gets to the right people, at the right time and in the right way and you will have had previous experience in managing communication plans, delivering to a deadline and managing a number of projects at once. 

A confident communicator, you will be able to build up effective working relationships with a range of key stakeholders. You will have excellent influencing skills and be able to provide best practice advice and guidance on all internal communications matters. 

You’ll have excellent IT skills, in particular using Microsoft Office packages – Outlook, Excel, PowerPoint and Word and Adobe Creative software or similarly experienced in using other creative channels. You will be experienced in virtual event creation/management in platforms like Microsoft Teams. 

Previous experience in copywriting, event management (in-person) or technical experience in relation to aspects of communication & engagement activity e.g. video (filming and editing), event management, channel and content development (intranets, magazines, briefings etc) would be desirable. Although, full training will be provided. 

Although our assets are operational 24 hours a day, 365 days a year the company is committed to support flexible work patterns and job share options, where possible, to give you more control over your time and responsibilities. Whether you have child-care responsibilities or are looking for the ideal work-life balance our flexible options can offer work patterns that suit your needs. 

If you’re an experienced Internal Communications professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you. 

Please complete the online application process and submit a covering letter and CV outlining your suitability for the role. 

Recruitment Process –  

Closing date – 11th July, 2024 

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.  

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.   

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.