Continuous Improvement Lead

*** 12-month secondment / fixed term contract with potential for extension ***

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: 

• We offer a competitive salary, depending on experience, (4b): £40,667 - £50,834
• Annual incentive-related bonus (£1000 maximum bonus opportunity for the performance year)
• Attractive pension scheme (up to 12% company contribution) 
• Development opportunities in line with the Continuous Improvement Lead progression plan
• 25 days annual leave plus bank holidays – plus an extra wellness day! 
• Life assurance cover of 4 times pensionable salary 
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.  
• Retail savings scheme  
• Online GP service, cycle to work scheme, gym membership discounts and many more! 

Location: Buttershaw, Bradford, hybrid working (minimum 1 office day per week plus flexibility to travel around Yorkshire regularly, shadowing our field teams)

Work type: Permanent. 37 hours per week, Monday – Friday *** 12-month secondment / fixed term contract with potential for extension ***

We have an exciting opportunity for 6 x Continuous Improvement Leads to join the Above Ground Maintenance Modernisation Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? 

What we do: 

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. 

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.  

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. <function> are a key part of how we plan to meet the changing expectations of customers and regulators.   

The Above Ground Maintenance Modernisation Team at Yorkshire Water is looking for 6 x Continuous Improvement Leads to improve the way we maintain our assets and plan and schedule work in the most efficient and effective way.

This role is to primarily support the enabling and embedding of the above ground maintenance process, standard operating procedures and technology with a strong focus on the cultural shift required to be more planned and proactive in our approach to maintenance.    

Where you fit in: 

As our Continuous Improvement Lead you will: 

• Articulate the AGM change story, ensuring colleagues are aware of the reasons behind it and the benefits we are seeking, linking into our strategy
• Watch the work, spending time with both field and office-based colleagues while they are working to identify how the work flows and what gets in the way
• Manage issues and opportunities, pulling people together to progress them, solving problems, keeping colleagues informed and bringing them along the journey
• Utilise available performance data to its maximum potential, developing new measures to understand how we are performing, encouraging open and honest conversations about how we can improve, linking in with the Yorkshire Water Performance Excellence (PeX) framework
• Assist with the creation of meaningful training frameworks that can be applied across the organisation, supporting the delivery of key training to frontline teams ensuring there are open channels for constructive feedback aimed to improve the colleague and customer experience.

What skills & qualifications you will need: 

• A passion for improving how we do things at Yorkshire Water
• An ability to engage and influence colleagues, building relationships and bringing people along the journey
• Experience of identifying problems and opportunities and solving them
• An ability to extract data from our corporate systems and turn it into insightful analysis using MS Excel and Power BI
• The ability to lead a team of people to deliver specific outcomes
• The ability to understand user requirements and translate them into user stories for technical development, working within the Agile Framework

You will also benefit from having: 

• A knowledge of YW above ground assets
• An understanding of our performance commitments and regulatory obligations
• Awareness and experience of the YW corporate systems used to plan, schedule and deliver work
• A recognised qualification in improvement, such as Lean Six Sigma Yellow, Green or Black belt

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy! 

Do we sound like your cup of tea?   

If you’ve got experience in Continuous Improvement and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.   

Accessibility 

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Just a heads-up! We might start interviewing and close the position earlier based on the response. To make sure you’re considered, please send in your application as soon as you can.

If successful for

the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

No agencies please