Continuous Improvement Lead – Above Ground Triage, Planning & Scheduling

 Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: 

Salary & Benefits - 

We offer a salary of £38,916 -£48,645 per annum dependant on experience.

• Annual performance related bonus 
• Attractive pension scheme (up to 10% company contribution) 
• Development opportunities in line with the Continuous Improvement Lead progression plan
• 25 days annual leave plus bank holidays – plus an extra wellness day! 
• Life assurance cover of 4 times pensionable salary 
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.  
• Retail savings scheme  
• Online GP service, cycle to work scheme, gym membership discounts and many more! 

Location: Bradford/Hybrid Working - a mix of working from home and in the office, when you need to be there for meetings or collaborative working. This is typically 3 x days per week working in the office in Bradford.

Work type: Permanent. 37 hours per week, Monday – Friday between a working window of 8:00am-6:00pm. 

We have an exciting opportunity for a Continuous Improvement Lead to join the Central Control team at Yorkshire Water.
 
 

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. 

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. 
 
 

Where you fit in:

As our Continuous Improvement Lead you will identify, own and exploit Continuous Improvement (CI) opportunities within Central Control.  

You will support the enabling and embedding of the above ground maintenance and operational process’, standard operating procedures and technology with a strong focus on the cultural shift required to be more planned and proactive in our approach to maintenance both from an operational and MEICA perspective.
    
 

You will take a lead on CI initiatives to design, communicate and embed sustainable improvements through application of CI methodology, ensuring the outcome maximises gains in both efficiency & effectiveness of processes.

You will articulate and influence the need for change with colleagues and senior managers through business cases and process diagnostics to demonstrate opportunities and associated benefits.

Some key role responsibilities include the following – 

• Work with Triage, Planning & Scheduling Manager to set up and embed a CI Framework within Central Control to allow improvement opportunities to be identified by all colleagues and be recorded, tracked, and escalated as required to maximise performance against objectives
• Apply a data driven decision approach to identify new and innovative ways of working.
• Lead CI initiatives to realise benefits using CI methodology to design, communicate and embed sustainable process improvements, utilising colleague subject matter experts to shape and inform 
• Facilitate process improvement workshops and forums

What skills & qualifications you will need:

• Knowledge and previous experience of continuous improvement methodology, such as Lean; Six Sigma; Systems Thinking
• Previous experience of delivering and embedding change
• Previous experience of Triage, Planning and scheduling of above ground assets 
• Able to influence and drive the right culture and behaviours and has the resilience and determination to deliver change
• Demonstrates a strong customer experience ethos
• Excellent communication skills and ability to communicate with colleagues at all levels across the business, including senior leaders and directors
• Highly numerate and has strong analytical & problem-solving skills. 
• Able to present data & articulate business cases in a clear and concise manner
• Coaching skills that are adaptable to different abilities and learning styles
• Able to establish and maintain effective internal and external working relationships
• Able to work independently and as part of a team against tight deadlines under own initiative
• Excellent IT skills especially in the use of Microsoft Office applications 

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy! 

Do we sound like your cup of tea?   
 

 
If you’ve got experience in continuous improvement, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Please apply online and submit an up to date CV and covering letter outlining your suitability for the role.
 
 

Recruitment Process: 
 

Closing Date – 12th March, 2025

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

 All our roles are subject to a medical questionnaire, and further medicals when required.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
  
 

No agencies please.