Commercial Specialist - Information Technology & Operational Technology

 


Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

 

 

  • We offer a competitive salary, depending on experience (up to £63,329) 
  • Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
  • Attractive pension scheme (up to 12% company contribution) 
  • Development opportunities in line with the Commercial Specialist progression plan
  • 25 days annual leave plus bank holidays – plus an extra 2 wellness days!
  • Life assurance cover of 4 times pensionable salary 
  • A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.  
  • Retail savings scheme  
  • Online GP service, cycle to work scheme, gym membership discounts and many more! 

 


Location: West Yorkshire / Hybrid Working (2 days in the office a week – Bradford – Relocating to Leeds Summer 2026)

 


Work type: Permanent. 37 hours per week, Monday – Friday.

 


We have a number of exciting opportunities for a Commercial Specialist to join the indirect category for Information Technology & Operational Technology (IT&OT) teams at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

 


What we do:

 


Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. 

 


New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. The Commercial team are a key part of how we plan to meet the changing expectations of customers and regulators. As a Commercial Specialist you will provide a key role in the delivery of the Category team focusing on Contract Management and Supplier Relationship Management. Working as part of the Category Management function/procurement supporting Service Delivery you will play a key role in contract management at Yorkshire Water focusing on performance commitment delivery, customer experience, and overall business reputation, working collaboratively to outperform.

 


Where you fit in:

 


As our Commercial Specialist you will:

 

 

  • Act as a trusted commercial expert, providing insightful advice and guidance to both internal teams and external partners. 
  • Establish and maintain robust contract management processes, ensuring clear, accurate, and accessible reporting at all times. 
  • Drive compliance with Utilities Contracts Regulations (UCR2016), the Procurement Act 2023, and internal governance, ensuring strong audit practices and delivery against contractual commitments. 
  • Provide expert commercial input on payment applications, ensuring accuracy, fairness, and value for money. 
  • Lead on change control and contract administration, ensuring governance, transparency, and consistency across all activities. 
  • Support the delivery of effective supply chain management, working closely with procurement to drive value and performance.

 


What skills & qualifications you will need:

 

 

  • A commercially driven professional with the ability to provide strong leadership and take a strategic approach to contract management, ensuring best value, performance, and compliance. 
  • Proven experience in commercial contract management within a fast-paced, commercial environment. 
  • Experience managing multiple contracts and frameworks, with the ability to drive change and continuous improvement. 
  • Strong stakeholder management skills, with confidence engaging and influencing at all levels to ensure successful delivery. 
  • Demonstrated experience in Supplier Relationship Management (SRM), building and maintaining effective partnerships. 
  • Experience managing complex KPIs across multiple contracts to drive performance and accountability. 
  • Experience in providing commercial assurance across financial and contractual elements of projects. 
  • Strong dispute resolution skills, with the ability to reach fair and commercially sound outcomes.

 


You will also benefit from having:

 

  • Knowledge of developing and improving procurement processes and procedures.
  • Strong interpersonal skills, with the ability to build relationships and collaborate effectively.
  • A solid understanding of Procure-to-Pay systems such as SAP and/or Ariba.
  • A relevant qualification such as MCIPS or a Business Degree.
  • Experience within the water, utilities, technology, or wider infrastructure sectors.

 


Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy! 

 


Do we sound like your cup of tea?   

 


If you’ve got experience in Supplier Relationship Management and Commercial Contract Management and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.   

 


If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required.

 


We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

 


If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

 


Closing date for this role is the 31st of May 2026.

 

 


No agencies please.  

What's in it for you?

Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.

If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: - 

Yorkshire Water, is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for.

Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services.

Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience they never knew was possible.

KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations.

Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Commercial Specialist