Capability Lead (Commercial)

 

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

 

  • We offer a competitive salary, depending on experience £50,663 - £63,329
  • Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
  • Attractive pension scheme (up to 12% company contribution)
  • 25 days annual leave plus bank holidays – plus an two extra wellness days!
  • Life assurance cover of 4 times pensionable salary
  • A great benefits package – choose from a salary sacrifice scheme, health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. 
  • Retail savings scheme 
  • Online GP service, cycle to work scheme, gym membership discounts and many more!

 

Where I’d work:  This role will initially be based in Bradford but we’re moving our office to Leeds Valley Park in summer 2026, so you’ll be based there in the future. There will hybrid working in place, with an expectation to be in the office for 1-2 days per week.

 

Work type: Permanent. 37 hours per week, Monday – Friday.

 

What we do:

 

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

 

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

 

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

 

Commercial Services plays a critical role in enabling the business to deliver its long‑term strategy and maintain financial stability through effective procurement and commercial management. The function works closely with the wider business and supply chain to secure value, manage risk, and ensure robust commercial outcomes.

 

Within Commercial Services, Commercial Excellence leads our Centre of Excellence approach—setting clear standards, improving processes, and building sustainable capability across the department.

 

This role focuses specifically on designing and embedding the frameworks that enable capability growth, ensuring we have clear learning pathways, structured progression routes and talent management that raise performance across the function.

 

Where you fit in:

 

  • Define and own the Commercial capability framework, including learning pathways, job families and progression routes
  • Design and embed clear standards for capability and role expectations across the function
  • Develop and maintain structured approaches to talent identification, succession planning and capability development across the function
  • Create and implement frameworks and tools that enable teams to build capability in a consistent, scalable way
  • Work with leaders to identify capability gaps and prioritise development needs
  • Ensure alignment between capability, operating models and ways of working
  • Support the embedding of frameworks into business-as-usual, ensuring adoption and consistency
  • Provide clarity on “what good looks like” for roles and capability across Commercial Services
  • Influence leaders to own and drive capability improvement within their teams

 

What skills & qualifications you will need:

 

  • Experience designing and implementing capability frameworks, career pathways, talent development approaches or skills models
  • Strong understanding of how people capability underpins performance and delivery outcomes
  • Strong understanding of capability maturity models or talent frameworks
  • Ability to operate at both strategic and operational levels, turning concepts into practical frameworks
  • Strong influencing skills, able to engage and align senior stakeholders without direct authority
  • Experience working across complex, multi-team or matrix environments
  • Ability to translate complex concepts into clear, practical structures and guidance
  • Strong analytical thinking, able to identify capability gaps, talent risks and development priorities
  • A track record of successfully embedding capability frameworks and development approaches across teams.

 

You will also benefit from having:

 

  • Experience in Commercial, Procurement or regulated environments
  • Knowledge of change, continuous improvement or transformation approaches
  • Experience designing operating models, governance or organisational frameworks

 

Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

 

Do we sound like your cup of tea?  

 

If you’ve got experience in framework management and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.  

 

Closing date is 16th July

 

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required.

 

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

 

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

 

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

What's in it for you?

Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.

If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: - 

Yorkshire Water, is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for.

Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services.

Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience they never knew was possible.

KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations.

Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Capability Lead (Commercial)