Acoustic Logger Technician

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience £24,665 to £30,604
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
• A Company van
• Attractive pension scheme (up to 10% company contribution)
• Development opportunities in line with the Acoustic Logger Technician progression plan
• 25 days annual leave plus bank holidays - plus an extra wellness day!
• Life assurance cover of 4 times pensionable salary
• A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. 
• Retail savings scheme 
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Location: Sheffield area

Work type: Permanent. 37 hours per week, Monday - Friday. Field Based role with company van

We have an exciting opportunity for a Acoustic Logger Technician to join the Service Delivery Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators. 

Yorkshire Water have a fleet of 32,000 acoustic loggers, these are used to help drive operational efficiency in the leakage team, by pinpointing likely locations of leaks.

The role of the Acoustic Logger Technician is to ensure the acoustic logger fleet is located in areas of need and ensure data availability and operability, which allows for ongoing efficiencies in leakage find activities. Maintenance of the devices includes, ensuring equipment is correctly deployed on the network and records of asset location are updated. The devices have connected to the telecommunications network, the devices don't have any error codes and are correctly working, spurious/anomaly data is interrogated to ensure actionable insight is sustained. 

Where you fit in:

As our Acoustic Logger Technician you will

• Take ownership of allocated Acoustic logging area to ensure delivery of excellent customer service, in line with the company vision.
• Ensure all targets are met through individual time management and effective utilisation of contractual flexible working procedures and hours of work.
• Ensure regular maintenance of logger sweeps and location notes to agreed standards.
• Carry out DMA sweeps when scheduled.
• Carry out ad hoc visits as required, e.g. reattachments and replacements of loggers.
• Identify and replace damaged loggers where possible and in line with trained level of capability.
• Identify street furniture defects and undertake remedial action as appropriate.

What skills & qualifications you will need:

• Ability to use and act upon own initiative to solve and overcome problems/issues
• Excellent interpersonal skills and the ability to work effectively within a team.
• Ability to understand and use corporate systems and IT applications.
• Full clean driving licence (this role will be required to travel throughout Yorkshire)
• Experience of working in a customer service environment
• Experience of working independently and manage own workload.
• Good attention to detail.
• Experience of supporting and embedding change to influence the and drive the right culture and behaviours.
• Experience of developing and maintaining effective internal and external relationships.

You will also benefit from having:

• Intermediate IT skills
• A basic understanding of a water distribution network.
• Experience of delivering against challenging business targets.

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

Do we sound like your cup of tea???

If you've got experience in Acoustic Logger Technician and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.??

Closing Date - 4 November 2024

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

 All our roles are subject to a medical questionnaire, and further medicals when required.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.