Accounts Receivable Credit Coordinator
*** 12-month fixed term contract ***
Salary & Benefits: £24,329 - £29,886 per annum dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays plus a wellness day and development opportunities in line with the Accounts Receivable Coordinator progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more!
Location: Bradford / Hybrid Working
Work type: Permanent. 37 hours per week, Monday – Friday
We have an exciting opportunity for an Accounts Receivable Credit Coordinator to join the Accounts Receivable Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?
What we do:
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Accounts Receivable are a key part of how we plan to meet the changing expectations of customers and regulators.
Our Accounts Receivable Credit Coordinator will support the efficient delivery of an accounts receivable to cash service to the whole Kelda Group of companies.
You will assist with the identification and improvement of processes and services to customers through the provision of advice, guidance and support to colleagues and external customers ensuring Company policies, audit controls and legislative requirements are adhered to.
Striving for an exceptional level of customer service at all times, you will manage customer escalations by driving a right first -time approach.
Where you fit in:
As our Accounts Receivable Credit Coordinator you will:
• Be able to carry out end to end order to cash process to a high standard.
• Be experienced in Customer Account management.
• Able to manage customer escalations providing an exceptional level of customer service at all times and driving a right first-time approach
• To support the Accounts Receivable Credit Controllers to facilitate cash collection and escalate debt issues and concerns.
• Ensure compliance with all regulatory & statutory obligations relevant to the role, including Health, Safety and Wellbeing of self and colleagues.
What skills & qualifications you will need:
• Experience of working In an Accounts Receivable Team or similar environment.
• Effective written and verbal communication skills with different audiences
• Experience of providing excellent customer service
• Effective time management
• Attention to detail and diligence.
• Ability to identify improvement opportunities and adapt to continuous change.
• GCSE Maths & English – minimum Grade C
• Competent in the use of Microsoft Office applications and IT literate
You will also benefit from having:
• SAP S4 and Ariba Experience
• AAT Finance CIPD qualified
• A passion for providing an excellent customer service.
Although our assets are operational 24 hours a day, 365 days a year the company is committed to support flexible work patterns and job share options, where possible, to give you more control over your time and responsibilities. Whether you have child-care responsibilities or are looking for the ideal work-life balance our flexible options can offer work patterns that suit your needs.
If you’re an experienced Accounts Receivable Credit Coordinator and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.
We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.
Accounts Receivable Credit Coordinator