Our People

We provide water and waste water services to customers across the Yorkshire region. To do this we have around 8,000 people working for the company, including service partners. Working for Yorkshire Water involves roles which are focused on looking after the water environment and putting customers at the heart of everything we do.

A large number of our roles are operationally focused, working from water or waste water treatment sites, or operating the water and waste water network, across the Yorkshire region. You can be outdoors, working in all weathers. You will be using your technical mindset and problem-solving skills to deliver an excellent service to our customers and colleagues. We empower our people to use their own initiative, make decisions and generate new ideas. We also have a number of customer-facing roles – you could be on the telephone speaking to our customers, planning scheduled work or be out visiting our customers’ properties to resolve an issue they may have.  

We have operational roles in the following business areas – Customer Field Services, Field Operations, Customer Experience, Energy & Recycling, Process & Pumping, Leakage, Water Quality, Engineering & Reliability and Operational Planning & Resilience.

Our roles can also be office based, particularly if you are working in one of our support functions, e.g. – Finance & Regulation, HR, Health & Safety, Communications, IT, Procurement, Legal and Asset Management. We have office sites across the Yorkshire region. However, our main offices are based in Bradford/Leeds.

Take a look around to find out more about the work we do as a company and what life working for a water company is really like. 

Your personal development

Personal development and progression are part of our culture at Yorkshire Water. We love everyone to have a personal development plan and continuous learning is encouraged in whatever way suits your personal aspirations.

Innovation, learning and development are what makes our business thrive. We want to be the best at what we do and to do that we know we need to invest time in growing and developing our colleagues.

On your first day with us you will attend a Welcome Event to make sure you know all you need to about our business, from its vision and values to our mission for everyone every day to be safe and well.  Then your first weeks will consist of a personalised local induction to understand specifically what’s expected of you in your role.

You'll have regular discussions with your manager about your personal development and career aspirations to make sure you get what you need.

You will have access to flexible learning and development approaches to really get the most from your personal development, including role specific learning, training courses, online learning resources and volunteering opportunities to name just a few.

Reward & Lifestyle

We strongly believe that a good work-life balance is essential for maintaining a productive and happy working environment, and we will do everything we can to give you a helping hand, from offering flexible working patterns, to money off bus and train travel.

Competitive basic salary and the potential to earn even more through a performance related bonus based on both company and individual performance. So, if you do a great job then you'll be rewarded for it!

  • Extra rewards for outstanding contribution to your role
  • Generous holiday entitlement (on top of bank holidays)
  • Excellent quality contributory pension scheme; free life assurance and personal accident insurance
  • Cycle to work Scheme
  • Health and wellbeing provision through our Occupational Health team
  • Some roles also attract additional benefits such as a car, additional holidays and private healthcare.

Recruitment Process 

We recruit people into a wide variety of roles and use different ways to attract and assess candidates. Our recruitment process is honest, open and two-way, we want to ensure you find out more about the job on offer and we also want to find more about you.

As part of the recruitment process, you might be asked to participate in one or more of the areas below:

Competency based interviews

If you are asked to attend an interview, you will be given a selection of competency-based questions to explore your experience against the job criteria listed for the role. You will also have the chance to ask us some questions about the role, the culture, the work environment, or any other area of interest to you. It is also a great opportunity for you to provide specific examples that demonstrate your skills and experience.

Assessment centres

You may be invited to attend an assessment centre. At these events you will be asked to participate in a number of activities, these may include an introductory business presentation, site tour,  interview, presentation, group exercise, role play, ability or personality test. The main purpose is to assess your skills and experience in line with other candidates. You are likely to meet a variety of people across the business at these events, so please feel free to ask them any questions that you may have about the company.


At some point during the recruitment process, you may be invited to complete psychometric or personality tests which are designed to understand your ability, personality, skills and capabilities.


Diversity and inclusion

We want to be as diverse as the communities we serve here in Yorkshire. We want everyone who comes to work at Yorkshire Water to feel like they can be their authentic self in the workplace because their individual needs are met and they are fully supported to be their personal best.

Having diversity amongst our colleagues creates innovation, helps us to fully understand and support our customers, and allows us to create a culture where our colleagues can be their authentic self.  

Diversity and inclusion is an essential and embedded part of our business strategy. Find out more about what we’re doing to improve our diversity.

Gender pay gap

Due to the number of colleagues we employ, we’re required to publish our gender pay gap data and we are proud to do this. Being open and transparent about who we are and what we do is very important to us and our customers. We’ve gone over and above what we’re required to report on by publishing our ethnicity pay gap data as well as our gender pay gap data. You can read all about who we are and how we’re going to close the pay gaps in our workplace diversity report