Operational Intelligence Analyst


Hello! Thanks for stopping by. Let us tell you about some of the key aspects of the Operational Intelligence Analyst role.
 

We offer a salary from £35,410 - £44,180 per annum dependant on experience
 

•    Annual performance related bonus 
•    Attractive pension scheme (up to 10% company contribution)
•    Life assurance cover of 4 times pensionable salary
•    25 days annual leave plus bank holidays – plus an extra wellness day!
•    A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. 
•    Retail savings scheme 
•    Online GP service, cycle to work scheme, gym membership discounts and many more!

 

Where I’d work: Bradford

 

Work type:  Permanent role, working full time, 37 hours per week, Monday – Friday between a working window of 8:00am-6:00pm.The role will require some weekend working on a rota basis.

 

We have an exciting opportunity for an Operational Intelligence Analyst to play a key role in the Central Control Team providing analysis and enacting our proactive and predictive capabilities to drive timely identification and interventions to maintain the functionality of the Company’s assets, deliver reductions in pollution, environmental incidents (e.g. internal and external sewer flooding), and facilitate an increase in Operational productivity.  Could this be you?
 

What we do:
 

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.
 

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. 
 

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. 
 

Where you fit in? 
 

You will be using predictive analytics systems, monitoring data to help assure the operational response, drive actions to prevent future events and modifications to increase overall operational effectiveness.
 

You will be expected to analyse data and information from a variety of sources, to diagnose asset performance issues, schedule remedial work and recommend actions to reduce failures and support Performance Commitments.  The role holder will monitor the performance of the sewer network and wastewater sites, using systems and technology to understand performance patterns, investigate and intervene to prevent failures, whilst ensuring corporate risk records are created and updated.
 

Working as part of the Operational Intelligence team, you will drive proactive ways of working, supported by new technology to predict, identify and proactively action issues, reducing both first-time and repeat failures. You will track, monitor and escalate where appropriate, providing clear understanding of current risk status (i.e. number of alerts outstanding, number of reactive orders incomplete etc.)
 

What skills & qualifications are we looking for? 
 

•    Excellent analytical and numerical skills
•    Technically minded with innovative and creative abilities
•    Good to extensive knowledge of Water and Wastewater assets and process 
•    Database and Spreadsheet expertise with advanced data handling and reporting skills
•    Ability to formulate and present proposals
•    Strong process focus including knowledge of Pollution
•    Ability to work under pressure, within tight deadlines, and to prioritise activities
•    Excellent verbal and written communication skills
•    Logical, methodical and able to think around problems
•    Familiar with standard risk and issue identification and management
•    Extensive system awareness and data extraction ability
•    Comprehensive knowledge of Microsoft suite
•    Willingness to adapt, learn new skills and new ways of doing things and can work independently and in a working group
•    Able to visit sites as necessary, therefore a UK driving license with no more than 6 points is essential.
•    Experience in delivering a reliable and consistent high quality output within a significant asset-based operation
•    Knowledge and experience of best practice and constantly looking for new ways of working and improving
•    Develops and maintains effective internal and external relationships.
•    Knowledge of complex IT systems -  In-depth knowledge of telemetry and mapping/work management systems (knowledge to facilitate systems integration)

 

Although we operate 24 hours a day, 365 days a year, it’s really important to us that we support flexible working patterns and job share options (when we can), to help  you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!

 

If you’re an experienced analyst/technical process professional and want to help us deliver exceptional service for our customers whilst protecting the environment, apply today to find out what a career with Yorkshire Water can offer for you. 
 

Please complete the online application process and submit a covering letter and CV outlining your suitability for the role.
 

Closing Date – 19th January, 2025
 

 

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply./technical process
 
 
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
 

 

All our roles are subject to a medical questionnaire, and further medicals when required.
 

 

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

What's in it for you?

Career enhancement and development, colleague well-being and a genuinely positive work experience for all are key priorities. We are continuously evolving and improving our ways of working and you will support us in achieving our vision of 'taking responsibility for the water environment for good'.

If you feel this opportunity is suitable and you match the skills required, then please apply on line and complete the application process.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

The Kelda Group provides water and sewerage services to domestic and business customers across the UK, managing the following subsidiary companies: - 

Yorkshire Water, is the main subsidiary company providing water and sewerage services to 4.7 million people and 130,000 businesses in the Yorkshire region. Its activities are regulated by the Water Services Regulation Authority, Ofwat Loop Customer Management Ltd specialises in delivering customer service support to Yorkshire Water that includes billing, debt recovery and incident management. Employing more than 600 people, Loop have built up an impressive list of industry awards and achievements since being created in 2000 and is currently listed in the Sunday Times Top 100 list as being one of the best companies to work for.

Kelda Water Services (KWS) manages Kelda's non-regulated water and waste water contract operations. It is now the second biggest player in the UK market for outsourced clean and waste water services.

Kelda Water Services Retail offer quality, integrity and partnership but it is never just about the technologies behind our solutions in water. It is about the structure, delivery and even the financing of those solutions, and about giving our customers a level of convenience they never knew was possible.

KeyLand Developments Limited (KeyLand Developments) is responsible for managing, developing and disposing of the group's surplus property assets, either on its own or in partnership with outside organisations.

Kelda Group values equality, diversity and inclusion we believe that everyone should be treated with respect. We welcome applications from all individuals, regardless of gender, marital status, parental status, sexual orientation, race, colour, ethnic or national origin, disability, age, religion or belief and trade union membership.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.

Operational Intelligence Analyst